Contact Us

For enquiries, feedback, and complaints.

For General Enquiries:

Send your questions through here. Our current reply time is ~2 business days.

For Feedback and Complaints:

We value any feedback you can give us, positive or negative. We know how important it is to have your say in a mental health setting. You can choose to only complete the Message field when providing feedback if you prefer to remain anonymous.

If anything is of great concern, we encourage you to also submit a complaint to the Health Complaints Commissioner by clicking here.

Did we never respond to you?

Any enquiries that were sent between March 4th 2025 - March 27th 2025 have unfortunately been lost in the digital void due to a tech error (thanks Microsoft). If you reached out during that time, we didn’t receive your message - sorry about that! Please resend it, and we’ll get back to you ASAP.